Overview

The Senior Sales Manager is responsible for generating revenue and driving sales for all non-ticketed events hosted at Hilliard Center, including conferences, corporate outings, private functions, and trade shows. The role will focus primarily on sales and revenue generation, client relationship management, event development, and reporting functions.

This role pays an annual salary of $55,000-$65,000

Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until July 31, 2026.

Responsibilities

• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.
• Assume management responsibility for all services and activities of the Sales Department within the facility, including sales tools and materials, proposals, sales calls, and contracts.
• Select, train, motivate, and evaluate all sales personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Plan, direct, coordinate, and review the work plan for providing marketing, booking, and sales services.
• Participate in the development and administration of the annual budget and forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary.
• Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
• Conduct tours of the facility for potential licensees; answer questions and provide information regarding facility capabilities.
• Meets with General Manager and Director of Sales on a regular basis to discuss all matters pertaining to sales operations.
• Travel to regional areas throughout the year in search of new business.
• Budget and work within the operating budget.
• Responsible for all revenue generation.
• Perform other duties and responsibilities as assigned.

Qualifications

• Minimum of 4-6 years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.
• Bachelor’s degree or better from an accredited college or university with major coursework in Marketing, Business Administration, or a related field.
• Ability to work event nights, weekends, and holidays as required.
• Has a strong track record of building relationships and generating new business.
• Excellent organizational skills, leadership skills, and customer service skills.
• Enthusiastic and positive thinker.
• Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.