Overview

We are seeking a detail-oriented and experienced Senior Coupa Administrator to manage, maintain, and enhance our Coupa environment. The ideal candidate will play a key role in maintaining system integrity, ensuring efficient procurement operations, and supporting end-users across the business. You will work closely with procurement, finance, IT, and third-party vendors to ensure optimal configuration, integration, and use of Coupa.

This role pays an annual salary of $92,000-$118,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 2, 2026.

Responsibilities

System Administration

• Manage and configure the Coupa system, including but not limited to users, roles, workflows, process forms, reports, and master data setups.
• Set up and maintain approval workflow in accordance with company policies.
• Perform routine system maintenance and upgrades and ensure compliance with best practices.
• Monitor system performance, troubleshoot errors, and optimize workflows for efficiency.

User Support and Training

• Serve as the primary point of contact for user support, addressing queries and resolving system-related issues.
• Develop training materials and conduct regular training sessions to enhance user adoption and system understanding.
• Assist in onboarding new users and provide ongoing guidance for existing users on system functionality.

Data Integrity and Security

• Ensure data integrity between Coupa and ERP systems.
• Implement and monitor security policies to ensure data integrity and access controls.
• Perform regular audits to ensure system integrity and compliance with company policies.

Process Optimization and Customization

• Work with stakeholders to gather requirements and implement changes to workflows, forms, and processes.

Reporting and Analysis

• Create, customize, and maintain reports and dashboards to support business analytics.
• Provide data insights and reporting to management to aid decision-making and support business operations.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or a related field (or equivalent experience).
• 3-4+ years of experience with a Procure-to-Pay (P2P) platforms such as Coupa, Ariba, or an equivalent system as a heavy end user, technical owner, implementer, invoice processor, buyer, or system administrator.
• Understanding of fundamental principles of P2P, including spend and commodity taxonomies, requisitioning, PO generation, invoice processing, and disbursement.
• Experience with AP automation including e-invoicing, scanning, reporting capabilities, supplier networks, payment services, and spend analytics.
• Knowledge of e-invoicing and submittal including EDI, CSV, XML, PDF files, and online invoice templates.
• Excellent troubleshooting skills, with the ability to resolve issues independently.
• Strong project management and communication skills, with the ability to work cross-functionally.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in Excel and familiarity with reporting & analytical tools.
• Coupa Platform certification preferred.
• Additional certifications in Supplier Information Management and Coupa Pay are a plus.