Overview

This Part-Time position will assist the Sales department in an administrative as well as, operational capacity to handle meeting arrangements and various needs of incoming groups and clients.  The Sales Coordinator will serve as key in-house contact person for contracted clients.

This role will pays a wage of $23.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Job Expires: 4/30/24

Responsibilities

• Emailing and phone calling customers to collect deposits, insurance, and other administrative tasks
• The ideal candidate will be self-motivated, optimistic, detail-oriented and have a strong sense of urgency as we are heavily deadline-driven.
• Answers phones to qualify potential leads for the sales department
• Inputs information into Customer Management System (CMS)
• Prepares all event contract pre-documentation and coordinates with booking coordinator to develop license    
• Researches new client information
• Hold proper meeting space in customer management system
• Build accounts within customer management system
• Ability to Edit accounts within customer management system
• Maintains client insurance and deposit collections
• Coordinates Customer Surveys and Results
• Runs reports from customer management system
• Prepares weekly, monthly and annual reports
• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create
  outstanding events.
• Prepare and organize client file folders
• Assist sales staff in promoting convention center, developing leads and securing re-bookings.
• Complies with attendance policy and is available to work on a regular basis.
• To be successful, this person must be extremely fast on the PC, Internet, Word, Excel and Outlook.
• Qualify client inquiries by checking available meeting space and obtaining client contact information for sales manager follow-up.
• All other duties as assigned

Qualifications

• Knowledge of Ungerboeck Systems a plus
• College degree preferred
• Previous Hospitality/Convention Center experience preferred
• Excellent follow-up and organizational skills
• Excellent communication skills, written and verbal
• Ability to manage multiple tasks in a very fast-paced environment
• Proficient knowledge of Microsoft Office