Overview

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests’ expectations within their level of responsibility.  

This role pays an hourly rate of $8.00 per hour and is tip eligible. This role is eligible to receive shares of mandatory service charges. Including your share of service charges, your hourly earnings will typically exceed the minimum wage, and you are always guaranteed hourly earnings of at least the minimum wage in accordance with applicable law. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities

• Supervises shift coverage and coordinates breaks for team members.
• Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
• Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.   
• Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
• Complies with all departmental food and franchise contractual agreements.
• Conducts end-of-shift reports for cashiers on shift.
• Coordinates in troubleshooting technical problems with Point of Sale (POS) systems, facilities, equipment, etc., and contacts for appropriate support, as necessary.
• Provides ongoing supervision and mentoring to team members.  
• Monitors product quality and ensures a high level of guest service.
• Coordinates the ongoing coaching and mentoring of the team as directed by department management.
• Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

• High school diploma or GED
• 2-3+ years of experience as a supervisor/manager in a restaurant environment.
• Experience working in a fast-paced, high-volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
• Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, and other required compliance trainings.
• Ability to handle cash accurately and responsibly.  
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to communicate with team members, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.