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Overview
The Restaurant Supervisor is responsible for supervising the Restaurant / Club team and ensuring the team meets and exceeds guests’ expectations within their level of responsibility.
This role will pay an hourly rate of $19.00-$20.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until August 31, 2025.
Responsibilities
- Supervises shift coverage and coordinates breaks for team members.
- Ensures team members maintain knowledge of the menu and any specials being offered.
- Provides updates of any changes to the menu.
- Supervises the team in maintaining a clean and presentable work area.
- Ensures the venues are stocked and prepared for service at all times.
- Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
- Complies with all departmental food and franchise contractual agreements.
- Conducts end of shift reports for cashiers on shift.
- Coordinates troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts with appropriate support, as necessary.
- Provides ongoing supervision and mentoring to team members.
- Monitors product quality and ensures a high level of guest service.
- Coordinates in the on-going coaching and mentoring of team as directed by department management.
- Must maintain excellent attendance and be available to work events and varied schedules per business need.
Knowledge, Skills and Abilities
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
- Ability to clearly communicate, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Communicates in a positive, respectful manner to both internal and external guests.
Qualifications
- High school diploma or GED.
- 1+ year supervisory experience as a supervisor/manager in a restaurant/casino environment.
- Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
- Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity and other required compliance trainings.