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Oak View Group

Oak View Group

Restaurant Supervisor | Part-Time | PPL Center - Chickie's & Pete's

Oak View Group - Part Time
Allentown · PA
Restaurant/Catering Management · Food/Beverage Management · Event Operations/Management
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Overview

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests’ expectations within their level of responsibility. 

 

This role will pay an hourly rate of $17.00 to $20.00

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

 

This position will remain open until September 4, 2026.

Responsibilities

  • Follow all Chickie's & Pete's service, operational, and company standards
  • Provide support to General Manager in daily operations of the restaurant
  • Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
  • Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
  • Complies and ensures compliance with liquor laws regarding alcohol service where applicable
  • Complies with all departmental food and franchise contractual agreements
  • Perform POS duties in regards to voids, comps, splitting checks, gratuities
  • Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment, etc., and contacts for appropriate support, as necessary
  • Provides on-going supervision and mentoring to team members 
  • Monitors product quality and ensures high level of guest service
  • Maintain excellent attendance and be available to work events and varied schedules per business need
  • Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

  • High school diploma or GED.
  • 1+ years of supervisory experience as a supervisor/manager in a fast-paced restaurant environment.
  • 2-3 years of experience working in a fast-paced, high-volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
  • Must acquire and maintain a valid Health Food Handlers Card and Alcohol Awareness Certification within 60 days of hire.
  • Ability to handle cash accurately and responsibly. 
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
  • Ability to communicate with team members, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
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