Oak View Group

Oak View Group

Restaurant Supervisor | Part-Time | Chickies & Petes - Allentown

Oak View Group - Part Time
Allentown · PA
Food/Beverage Management · Restaurant/Catering Management · Operations
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Overview

The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests’ expectations within their level of responsibility.   
 
This role will pay an hourly rate of $17.00 to $20.00
 
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
 
This position will remain open until December 5, 2025.
Responsibilities

  • Follow all Chickie's & Pete's service, operational, and company standards
  • Provide support to General Manager in daily operations of the restaurant
  • Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
  • Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
  • Complies and ensures compliance with liquor laws regarding alcohol service where applicable
  • Complies with all departmental food and franchise contractual agreements
  • Perform POS duties in regards to voids, comps, splitting checks, gratuities
  • Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary
  • Provides on-going supervision and mentoring to team members 
  • Monitors product quality and ensures high level of guest service
  • Must maintain excellent attendance and be available to work events and varied schedules per business need
Knowledge, Skills and Abilities:
  • Ability to handle cash accurately and responsibly.  
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Ability to clearly communicate, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Communicates in a positive, respectful manner to both internal and external guests.
Qualifications

  • High school diploma or GED
  • Must be 18+
  • 1+ year supervisory experience as a supervisor/manager in a fast paced restaurant environment.
  • Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
  • Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification within 60 days of hire