Overview

The Public Safety Officer is responsible for securing the safety of all individuals on the MBCC campus, including guests, employees, and vendors. This position performs routine patrols, responds to emergencies, and protects property during events and non-event periods. Duties are carried out in both indoor and outdoor settings and require consistent interaction with the public and various internal departments.

This role pays an hourly rate of $17.00-$19.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until July 3, 2026.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Patrol assigned property areas and parking lots.
• Lock and unlock facility doors and access points.
• Conduct routine property walks to identify safety risks or security issues.
• Respond to emergency situations and escalate when necessary.
• Complete detailed written reports, including Incident Reports, Injury Reports, and Department Logs.
• Answer incoming calls to the Public Safety Department Office as needed.
• Interact professionally with guests, vendors, and all levels of management and staff.
• Ensure the safety of individuals on premises through proactive engagement and awareness.
• Respond effectively to disruptive individuals and de-escalate tense situations.
• Exercise sound judgment when working independently and during high-pressure incidents.

Qualifications

EDUCATION & EXPERIENCE:

• High School diploma or G.E.D.
• Minimum six (6) months of security experience, preferably in a convention center, venue, or hospitality environment.

SKILLS & ABILITIES:

• Ability to work with minimal supervision.
• Strong customer service skills.
• Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
• Ability to work irregular hours including, night shifts, weekends and holidays.
• Professional presentation, appearance, and work ethic.
• Computer skills; proficiency in Microsoft Office and Outlook as well as familiarity with office equipment preferred.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

TECHNOLOGY SKILLS:

• Basic computer literacy required.
• Proficiency in Microsoft Office Suite (Outlook, Word).
• Familiarity with incident reporting software preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Florida Class D Security License required.
• Valid Driver’s License required.
• CPR/AED/First Aid Certification preferred.
• FEMA IS-100 or NIMS basic courses preferred.

PHYSICAL DEMANDS:

• Must be able to frequently walk, stand, sit, stoop, and climb stairs or ladders.
• Ability to lift and carry up to 25 lbs.
• Work may involve physical contact with hostile individuals.
• Must be able to patrol and maneuver across large indoor and outdoor areas.

WORKING CONDITIONS:

• Work is performed both indoors and outdoors in varying weather and noise conditions.
• Must be available to work flexible schedules, including late nights, weekends, holidays, and long shifts during major events.
• Subject to high foot traffic, crowd management, and potential exposure to hazards during emergencies.

WORK SCHEDULE:

The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week.