Overview

The Public Safety Officer is responsible for securing the safety of all individuals on the MBCC campus, including guests, employees, and vendors. This position performs routine patrols, responds to emergencies, and protects property during events and non-event periods. Duties are carried out in both indoor and outdoor settings and require consistent interaction with the public and various internal departments.

This role pays an hourly rate of $17.00-$19.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 3rd, 2026.

Responsibilities

• Patrol assigned property areas and parking lots.
• Lock and unlock facility doors and access points.
• Conduct routine property walks to identify safety risks or security issues.
• Respond to emergency situations and escalate when necessary.
• Complete detailed written reports, including Incident Reports, Injury Reports, and Department Logs.
• Answer incoming calls to the Public Safety Department Office as needed.
• Interact professionally with guests, vendors, and all levels of management and staff.
• Ensure the safety of individuals on premises through proactive engagement and awareness.
• Respond effectively to disruptive individuals and de-escalate tense situations.
• Exercise sound judgment when working independently and during high-pressure incidents.

Qualifications

• High School diploma or G.E.D.
• Minimum six (6) months of security experience, preferably in a convention center, venue, or hospitality environment.
• Ability to work with minimal supervision.
• Strong customer service skills.
• Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
• Professional presentation, appearance, and work ethic.
• Computer skills; proficiency in Microsoft Office and Outlook as well as familiarity with office equipment preferred.
• Must be able to communicate effectively with guests, specific to position duties and responsibilities.
• Basic computer literacy required.
• Proficiency in Microsoft Office Suite (Outlook, Word).
• Familiarity with incident reporting software preferred.
• Valid Florida Class D Security License required.
• Valid Driver’s License required.
• CPR/AED/First Aid Certification preferred.
• FEMA IS-100 or NIMS basic courses preferred.
• Ability to lift and carry heavy objects.
• Work may involve physical contact with hostile individuals.
• Must be able to patrol and maneuver across large indoor and outdoor areas.
• Work is performed both indoors and outdoors in varying weather and noise conditions.
• Subject to high foot traffic, crowd management, and potential exposure to hazards during emergencies.
• Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends and or holidays.