Overview

Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, we are seeking a detail-oriented and tech-savvy Procurement Operations Specialist with expertise in Coupa to support our procurement systems, processes, and end users. This role plays a critical part in driving operational excellence, ensuring data integrity, and supporting procurement system functionality and user adoption across the organization.

This role pays an annual salary of $68,000-$85,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 26, 2025.

Responsibilities

• Serve as a subject matter expert (SME) for Coupa across modules such as Procurement, Invoicing, and Supplier Management.
• Support day-to-day operations including requisition processing, PO management, supplier onboarding, and issue resolution.
• Troubleshoot Coupa-related system issues and coordinate resolution with internal teams and Coupa support.
• Assist with new user training, create job aids and SOPs, and support continuous learning across departments.
• Monitor transactional compliance and process efficiency; recommend improvements and automation where applicable.
• Participate in testing for new system features, upgrades, and integrations.
• Ensure data accuracy and integrity across procurement-related reporting and dashboards.
• Collaborate cross-functionally with Finance, AP, IT, and business stakeholders to ensure end-to-end process alignment.
• Support change management and user adoption initiatives related to Coupa and procurement processes.

Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, or related field.
• 2–4 years of experience in procurement operations or systems support; Coupa experience required.
• Hands-on experience with Coupa platform (preferably multiple modules).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder engagement skills.
• Proficient in Microsoft Excel; experience with Power BI or Tableau is a plus.
• Ability to work independently in a fast-paced, dynamic environment.

Preferred Attributes:

• Passion for live entertainment, culinary innovation, and venue experience.
• Project & Time Management
• Customer Service Orientation
• Coupa certification(s) or formal training
• Familiarity with procurement policies, compliance requirements, and internal controls
• Knowledge of Source-to-Pay best practices and KPIs