Overview

As a Premium Supervisor, you will play a key leadership role in delivering exceptional experiences across our premium spaces. You’ll support and lead a team of premium part-time employees to ensure seamless service delivery, oversee day-to-day operations in suites, clubs, and VIP areas, and act as the primary point of contact for both guests and staff during events.

This role pays an hourly rate of $25.00 CAD

This is a seasonal role from May 4th, 2026, and will end on October 1st, 2026.

This position will remain open until July 17th, 2026.

Responsibilities

• Lead and support FOH teams to deliver exceptional guest experiences. 
• Oversee suites, clubs, and restaurant spaces to ensure they are clean, organized, and guest-ready. 
• Manage guest flow, seating plans, and suite access during events. 
• Communicate effectively with FOH, BOH, and hospitality and venue management to maintain smooth operations. 
• Supervise event setup, ensure proper stock, equipment readiness, and post-event cleanup. 
• Maintain strong menu and beverage knowledge to support staff and guests. 
• Monitor quality, cleanliness, and service standards throughout all premium areas. 
• Address guest concerns promptly and professionally. 
• Collaborate with management on pre-event planning, staff training, and continuous improvement. 
• Perform other duties as assigned to support premium operations. 

Qualifications

• Valid Smart Serve certification required.
• 1-2 years of supervisory experience in restaurants, suites, catering, or premium hospitality environments is preferred.
• Proven ability to lead FOH teams and support high-volume service during events.
• Previous experience in restaurant operations, premium suites, or catering programs is a strong asset. 
• Excellent communication, interpersonal, and organizational skills.
• Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment. 
• Flexible availability, including evenings, weekends, and holidays based on event schedules.