Overview

Premium Suites & Catering Captain is responsible for serving guests in the Suites, Banquet Areas, and Private functions. Must be personable and able to work in an ever-changing fast-paced environment. This role is ideal for someone who enjoys leading by example, supporting teammates, and ensuring guests receive a consistently great experience. 

This role will pay an hourly rate of $21.50 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 24, 2026.

Responsibilities

• Responsible for serving meals to guests in the suites, or directing guests to the buffet line.
• Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Supervises and Assists in setting up Suites and banquet functions including linens, dishware, glassware and silverware.
• Responsible for cleaning up remaining food product and equipment after the guests have left.
• Must be able to maintain excellent attendance and be available to work events as scheduled per business need.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Knowledge, Skills and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
• Ability to be reliable, punctual, and professional

Qualifications

• Prior leadership or supervisory experience preferred
• Fine dining and/or banquet experience in a fast-paced food & beverage environment preferred.
• Strong communication and organizational skills
• Comfortable working with VIP and premium clientele
• Ability to remain calm and solutions-focused in a fast-paced environment