Oak View Group

Oak View Group

Premium Suite Attendant | Part-Time | University of Kansas Athletics

Oak View Group - Part Time
Lawrence · KS
Food/Beverage Management · Restaurant/Catering Management · Client Relations/Customer Service
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Overview

The Premium Club Attendant plays a vital role in delivering an exceptional guest experience in our premium seating areas. With a strong focus on hospitality, attention to detail, and teamwork, the Premium Club Attendant ensures that food and beverage areas are well-maintained and that guests receive courteous, personalized service throughout the event.

 

This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences by anticipating guest needs and consistently exceeding expectations.

 

This role will pay an hourly rate of $14.00-$15.00 and is tip eligible. 

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

 

This position will remain open until January 9, 2026.

Responsibilities

  • Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order.
  • Ensures all assigned suites are set prior to event based upon communication received of orders.
  • Responsible for organization and preparation of events in assigned locations.
  • Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
  • Monitor and maintain food quality.
  • Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
  • Monitor and enforce safe alcohol policies and procedures.
  • Monitor and maintain inventory control and product requisition fulfilling.
  • Have full knowledge of food and beverage menu items and accompaniments.
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests.
  • Responsible for ensuring suites has all necessary serving ware.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • All other duties as assigned by the managers and supervisors.

Qualifications

  • At Least 1-2 years’ experience working in a food & beverage or customer service role
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Must be 18 years of age or older.