Overview

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $11.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until March 6, 2026.

Responsibilities

• Ability to read and understand suite orders provided by the manager. 
• Provide exceptional hospitality to guests in suites, club spaces, and event areas throughout the ballpark. 
• Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order 
• Ensures all assigned suites are set prior to event based upon communication received of orders 
• Responsible for ensuring suites has all necessary serving ware 
• Assist with breakdown of suites setups, including disposing of waste and returning equipment. 
• Must be detail oriented to ensure that work is accurate and complete.  
• Have full knowledge of food and beverage menu items and accompaniments 
• Monitor food quality, temperature, and replenishment levels during events; restock items as needed. 
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check the guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages. 
• Follow all food safety, sanitation, and alcohol service regulations. 
• Communicate effectively with supervisors, runners, bartenders, and kitchen staff to ensure smooth service. 
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. 
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons.  
• Handle guest concerns or special requests courteously and escalate issues to management when needed. 
• Ability to mutli-task and work independently during slower times  
• Ability to help provide a safe and clean work environment for both the front and back of the house.  
• Must have a customer-focused, positive, and professional attitude.  
• Ability to read with oral and written communications skills in the English language.  
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division).  
• Must be able to stand for extended periods of time.  
• Ability to bend, stretch, twist or reach out to the body, arms and/or legs. 
• Ability to handle and move objects. 
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs often. 
• Ability to work on a flexible schedule, including nights, weekends, and holidays.  
• You must be punctual with consistent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 

Education, Qualifications and Experience:

• At Least 1-2 years’ experience working in a food & beverage or customer service role