Overview

The Premium Suite Attendant is responsible for serving guests in the suites. The Premium Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $11.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until March 6, 2026.

Responsibilities

• Read and understand suite orders provided by the manager. 
• Provide exceptional hospitality to guests in suites, club spaces, and event areas throughout the ballpark. 
• Responsible for assisting with the setup of food service areas within specific suites and club areas based upon pre-order 
• Ensures all assigned suites are set prior to event based upon communication received of orders 
• Responsible for ensuring suites has all necessary serving ware 
• Assist with breakdown of suite setups, including disposing of waste and returning equipment. 
• Ensure that work is accurate and complete.  
• Have full knowledge of food and beverage menu items and accompaniments 
• Monitor food quality, temperature, and replenishment levels during events; restock items as needed. 
• Responsible for supervising the service of beverages to guests, including alcoholic beverages. 
• Check the guest’s ID to verify the minimum age requirement for the purchase of alcoholic beverages. 
• Follow all food safety, sanitation, and alcohol service regulations. 
• Communicate effectively with supervisors, runners, bartenders, and kitchen staff to ensure smooth service. 
• Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met. 
• Work closely with staff and deal often with patrons.  
• Handle guest concerns or special requests courteously and escalate issues to management when needed. 
• Multitask and work independently during slower times.
• Help provide a safe and clean work environment for both the front and back of the house. 
• Display a customer-focused, positive, and professional attitude. 

Qualifications

• 1-2 years’ experience working in a food & beverage or customer service role.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).  
• Must be able to lift, push, pull, or carry heavy objects often. 
• Ability to work on a flexible schedule, including nights, weekends, and holidays. 
• You must be punctual with consistent attendance.