Overview

Customer-oriented, enthusiastic Premium Suite Attendant to join our team at the Acrisure Arena. The ideal candidate will provide exceptional service to our premium suite guests, Take orders and ensuring a luxurious and memorable experience during events and performances.

This role will pay an hourly rate of $20.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

Responsibilities

• Welcome and greet suite guests, providing a warm and professional atmospher
• Prepare suites before guest arrival, ensuring cleanliness and proper setup
• Take food and beverage orders, communicate them to the kitchen, and serve items promptly
• Maintain knowledge of menu offerings, including specialty items and dietary restrictions
• Assist with in-suite hosting duties, including restocking supplies and addressing guest needs
• Monitor alcohol consumption and practice responsible service
• Provide information about the arena, upcoming events, and local attraction
• Assist with post-event cleanup and restocking of suites
• Collaborate with other departments to ensure seamless guest experiences
• Adhere to all health, safety, and security protocols

Qualifications

• High school diploma or equivalent
• Two (2) years of experience in hospitality, food service, or customer service preferred
• Experience in premium or VIP guest services preferred
• knowledge of wine and spirits
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Knowledge of food safety and proper serving techniques
• Ability to stand for extended periods and lift up to 25 pounds
• Flexible schedule, including evenings, weekends, and holidays
• Professional appearance and demeanor
• Basic computer skills for order processing