Overview

As a Premium Runner you’ll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges & Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena.

This role pays an hourly rate of $16.94 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities

• Prior to the start of each event, the premium runner will prepare the pantry and ensure the product is fully stocked and the area is cleaned.  
• Responsible for keeping the work areas and equipment clean.  
• Assists the Premium Suite Attendants and Servers.  
• Responsible for setting tables and reservations.  
• Assists bartenders in restocking or retrieving items needed for the event.  
• Assists serving staff in delivering orders to guests' tables and suites.  
• Responsible for answering the phone and taking orders.  
• Responsible for keeping the suite work areas and equipment clean.  
• Responsible for assisting in the setup of the suites and restaurant.   
• Maintains sanitation, health, and safety standards in work areas.  
• Show demonstrated ability to meet the company standard for excellent attendance.  
• Additional duties as assigned by your immediate supervisor and/or OVG management staff for the successful outcome of an event or customer service situation.   

Qualifications

• Previous experience in the food service industry highly desired. Previous experience as a food runner is a plus.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.   
• Ability to work well in a team-oriented, fast-paced, event-driven environment.  
• Possess a valid food handling certificate and alcohol service permit based upon your age.  
• Excellent customer service skills.