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Overview
We're looking for Premium Restaurant/Club Hosts to help the smooth running of TD Coliseum hospitality operation, you'll be on the front line providing friendly, engaging service to guests across the venue in the Premium Clubs and Restaurants.
This role requires strong communication skills, as you'll be interacting with a high amount of customers, ensuring they receive exceptional service. You should be able to remain calm under pressure (especially during busy periods), and do it all with positivity and a smile!
Provide an exceptional visitor experience by managing and optimising the flow of guests in and out of the entrances and to their tables, ensuring they get to the right place Oak View Group is bringing world-class sports and entertainment back to the heart of Hamilton with the opening of TD Coliseum. As a Premium Host, you’ll be the first point of contact for guests in our premium spaces—setting the tone with warm, polished, and professional service. This is your opportunity to be part of a high-energy team from day one. Oak View Group is bringing world-class sports and entertainment back to the heart of Hamilton with the opening of TD Coliseum. As a Premium Host, you’ll be the first point of contact for guests in our premium spaces—setting the tone with warm, polished, and professional service. This is your opportunity to be part of a high-energy team from day one.
This role pays an hourly rate of $17.60 CAD
Benefits for Part-Time roles: Pension matching
This position will remain open until December 5, 2025.
Responsibilities
- Greet guests with a welcoming and engaging attitude upon arrival
- Maintain a clean and organized host stand and surrounding areas
- Manage seating flow and waitlists to ensure efficient guest traffic during events
- Escort guests to their designated areas, providing key information as needed
- Communicate effectively with FOH staff and management to optimize guest flow
- Ensure all premium entry points and lounges are tidy and guest-ready
- Support overall operations by assisting with event setup and other assigned duties
- Possess full knowledge of menu items and accompaniments
- Ensure all areas have appropriate serving ware and are cleaned post-event
- Maintain operable and sanitized equipment in assigned areas
- Other duties as assigned by supervisors or management
- Experience with Reservations Software is considered an asset
Qualifications
- Valid Smart Serve Certification (mandatory)
- Minimum 1 year of customer service or hospitality experience preferred
- Previous host or front-of-house experience in restaurants or events is an asset
- Excellent communication, interpersonal, and organizational skills
- Calm under pressure with strong multitasking abilities
- Must be available evenings, weekends, and holidays based on event schedule
- Legally eligible to work in Canada
Why Join TD Coliseum?
- Take part in launching a major Canadian sports and entertainment venue
- Join an inclusive team in a dynamic, guest-focused environment
- Gain experience with high-profile clients and marquee events
- Opportunity for growth within an international venue management and hospitality network
