Overview

The Premium Hospitality Supervisor is responsible for overseeing the serving of guests in all Premium Hospitality areas to including, Suites, Premium Seating, and all VIP Areas. The Premium Hospitality Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Hospitality Supervisor will assist the Catering Manager with projects including training, inventory and special events.The Premium Hospitality Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $18.00-$20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 26, 2025.

Responsibilities

• Responsible for overseeing the setup of food & beverage service areas within premium spaces based on specific event needs
• Responsible for ensuring quality and hospitality throughout all Premium areas
• Responsible for communication between counter parts of the department
• Responsible for supervising team members on non-event and event days
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Monitor and enforce safe alcohol policies and procedures
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Supervises the set up of premium functions 
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all Oak View Group policies and procedures.
• All other duties as assigned by the managers and supervisors.

Qualifications

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.