Overview

The Premium Server is responsible for providing an outstanding level of guest service throughout the premium hospitality club/restaurant areas at TD Coliseum. This includes creating a welcoming atmosphere, delivering attentive and knowledgeable food and beverage service, and maintaining a clean and organized work environment. Successful candidates will thrive in fast-paced, event-driven settings and consistently deliver elevated service standards.  

This role requires Smart Serve certification and full compliance with AGCO alcohol service regulations, as well as strong communication and multitasking skills. A polished, professional demeanour and guest-first attitude are essential. 

This role will pay an hourly rate of $17.20 and is tip eligible

Benefits for Part-Time roles: Pension matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Deliver high-quality food and beverage service in lounges and premium dining restaurants
• Ensure tables and service areas are clean, organized, and fully stocked before, during, and after events 
• Possess working knowledge of the venue, including policies, event layouts, and wayfinding to assist guests as needed 
• Maintain a full understanding of menu offering and bar offerings
• Collaborate with BOH & FOH team to coordinate service 
• Support pre-event setup and post-event breakdown of premium areas 
• Communicate with kitchen and bar teams to ensure timely and accurate order delivery 
• Uphold all company standards for professionalism, cleanliness, and guest service 
• Adhere to Smart Serve and AGCO alcohol service standards, including ID verification and safe service practices 
• Perform additional tasks and duties as assigned by management 

Qualifications

• Minimum 2 years of serving experience in a restaurant, premium hospitality, or event venue setting 
• Strong classic cocktail, wine and beverage knowledge 
• Demonstrated experience in premium customer service and guest interaction 
• Excellent communication skills and attention to detail 
• Ability to work under pressure in a fast-paced, high-volume environment 
• Professional appearance and positive, team-first attitude 
• Must hold a valid Smart Serve Certification 
• Comfortable working on your feet for extended periods 
• Must be legally eligible to work in Canada 
• Available to work an event-driven schedule, including evenings, weekends, and holidays