Overview

The Premium Club Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic, during events and special functions in the CFG Bank Arena as part of the Premium Team. Candidates must be personable, professional, and able to work in an ever-changing fast-paced environment. Premium Club Bartenders must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $15.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) Matching.

This position will remain open until December 18, 2026.

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available and be able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as setup and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred, alcohol serving certification.
• Thorough knowledge of beer, wine, and liquor and banquet industry standards of service as well as applicable laws and regulations.
• Must have a passion for quality food and beverage service.
• Strong understanding of applicable laws and regulations.
• Excellent customer service skills are required.