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Overview
The Premium Club Attendant is responsible for serving guests in our designated Premium catering areas. The Premium Club Attendant must be personable and able to work in an ever- changing fast-paced environment. The Premium Club Attendant must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly rate of $12.00-14.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
- Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by company policy.
- Responsible for assisting with the setting up of food service areas within specific suites and club areas based upon catering order.
- Ensures all assigned premium spaces are set prior to the event based upon communication from the Premium Manager.
- Responsible for organization and preparation of events in assigned locations.
- Responsible for assisting in closing out spaces per event and ensuring correct inventory takes place.
- Monitor and maintain food quality and appearance throughout the event.
- Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
- Monitor and enforce safe alcohol policies and procedures.
- Monitor and maintain inventory control and product requisition fulfilling.
- Have full knowledge of catering menu items and accompaniments.
- Responsible for observing guests to respond to any additional requests.
- Responsible for ensuring suites has all necessary serving ware.
- Maintains sanitation, health and safety standards in work areas.
- Assured that the location equipment is operable and clean prior to the start of the event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- All other duties assigned by the managers and supervisors.
Qualifications
- High school diploma or equivalent preferred.
- Must be 18 years of age or older
- At least 1 year Experience serving in a catering setting.
- Possess valid food handling and alcohol service certificate if required by state and federal regulations (or be willing to obtain one within a 30-day timeframe from date of hire).
- Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests.
- Ability to speak, read, and write in English.
- Ability to work a flexible schedule including nights, weekends, some holidays and long hours.
- Ability to prioritize tasks in a fast-paced environment.
- Excellent customer service, organization, and time management.
- Ability to work with a variety of personalities, keeping a positive attitude and a solution-based outlook.
- Ability to work independently with minimal supervision.
- Ability to remain focused in a loud and busy environment.