Overview

The Premium Club Attendant plays a vital role in delivering an exceptional guest experience in our premium seating areas. With a strong focus on hospitality, attention to detail, and teamwork, the Premium Club Attendant ensures that food and beverage areas are well-maintained and that guests receive courteous, personalized service throughout the event.

This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences by anticipating guest needs and consistently exceeding expectations.

This role will pay an hourly rate of $18.00-$20.00 and is tip eligible. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 19, 2025.

Responsibilities

• Maintain and monitor food and beverage service areas, ensuring they remain clean, organized, and fully stocked throughout events.
• Replenish food and beverage items in a timely manner, coordinating with the culinary team to ensure smooth execution and consistent food quality.
• Set up and break down assigned service areas, including linens, dishware, glassware, utensils, and serving equipment, ensuring all items are operable and clean before and after each event.
• Provide attentive, friendly, and professional guest service by anticipating needs, responding promptly to requests, and proactively addressing issues such as empty platters, spills, or guest concerns.
• Observe and monitor guests to provide assistance when needed and recognize when guests are visibly intoxicated, following company alcohol service policies and procedures.
• Monitor inventory, fulfill requisitions, and ensure club areas are properly equipped with serving ware and supplies.
• Collaborate with fellow attendants, supervisors, and the culinary team to deliver a seamless, elevated premium experience.
• Follow all company policies, procedures, and standards for safety, sanitation, uniform appearance, and guest interaction.
• Ensure compliance with health and safety regulations while promoting a positive atmosphere for guests and team members.
• Demonstrate reliability and consistent attendance in accordance with company standards.
• Perform additional duties as assigned by supervisors or managers to support event operations

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in hospitality, food service, or customer service preferred (premium or fine dining service experience a plus).
• Strong interpersonal and communication skills, with the ability to engage employees, management, and guests in a professional and positive manner while maintaining a guest-first mindset
• Ability to speak, read and write in English
• Ability to multitask and remain organized in a fast-paced, team-oriented environment.
• Attention to detail and commitment to service excellence and cleanliness.
• Possess a valid food handling certificate or alcohol service permit as required by state or federal regulations, or be willing to obtain the certification through company-provided training
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
• Ability to stand and walk for extended periods of time and lift up to 25 lbs.
• Must be able to work flexible hours, including evenings, weekends, and holidays.