Overview

The Premium Attendant plays a vital role in delivering exceptional guest experience in our premium seating areas. With a strong focus on hospitality, attention to detail, and teamwork, the Premium Attendant ensures that food and beverage areas are well-maintained and that guests receive courteous, personalized service throughout the event. This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences by anticipating guest needs and consistently exceeding expectations.

This role will pay an hourly rate of $12.00-$15.00 and is tip eligible. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 25, 2026.

Responsibilities

• Responsible for assisting with the setting up of food service areas within specific suites and club areas based upon pre-order.
• Ensures all assigned suites are set prior to the event based upon communication received of orders.
• Responsible for organization and preparation of events in assigned locations.
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
• Monitor and maintain food quality.
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition fulfillment.
• Have full knowledge of food and beverage menu items and accompaniments.
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests.
• Responsible for ensuring suites have all necessary serving ware.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors.

Qualifications

• 1-2 years’ experience working in a food & beverage or customer service role.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Strong team player.