Overview

The Premium Attendant is responsible for providing “Best in Class” service in all premium and event spaces to include Luxury Suites, Ice Suites, and Crown Lounge, as well as all Catering, Banquets, and Special Events areas under the direct supervision of the Premium Clubs Supervisor and Premium Leads. The Premium Attendant must be personable and able to work in an ever- changing fast-paced environment. The Premium Attendant will follow the direction of the Premium Clubs Supervisor and Premium Leads regarding training, guest interactions, event set-up & execution, along with all other duties as assigned by the Premium Clubs Supervisor and Premium Leads. The Premium Attendant must maintain excellent attendance and be available at work events as scheduled for business needs.

This role pays an hourly rate of $12.00-$15.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until January 2, 2026.

Responsibilities

• Responsible for overseeing the setup of food & beverage service areas within Premium/Event spaces.
• Ensure all Premium/Event spaces are set up according to established timelines.
• Responsible for ensuring quality and hospitality throughout all Premium/Event areas.
• Responsible for communication between counterparts of the department.
• Responsible for organization and pre-preparation of events.
• Have full knowledge of food and beverage menu items and accompaniments.
• Responsible for observing guests to respond to any additional requests.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Follows all Oak View Group policies and procedures.
• All other duties assigned by the Premium Clubs Supervisor and Premium Leads.

Qualifications

• Experience in a premium hospitality area in a stadium, arena, or equivalent fast-paced hospitality setting or volume-led environment preferred. 
• Ability to Work independently when required using your own initiative. 
• Multitask and prioritize during busy periods, taking on any necessary tasks to help deliver a world class experience 
• Ability to communicate with co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.