Oak View Group

Oak View Group

People & Culture Generalist | Full-Time | First Ontario Concert Hall

Oak View Group - Manager
Hamilton · ON · Canada
Human Resources Management · Human Resources Generalist · Human Resources/Recruiting
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Overview

The People & Culture Generalist will play a pivotal role in supporting the People & Culture team by managing a wide range of P&C functions. This includes recruitment, onboarding, employee relations, benefits administration, compliance, and HRIS management. The ideal candidate will be proactive, detail-oriented, and possess a strong understanding of HR practices within the Canadian context.

 

This role will pay a salary of $55,000 to $70,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until September 12, 2025.

Responsibilities

  • Recruitment & Onboarding:
    • Coordinate full-cycle recruitment processes, including job postings, screening, interviewing, and onboarding.
    • Handle all administrative onboarding tasks including meeting with new hires to review new hire paperwork, review benefits information, answer questions, and ensure an exceptional first-day experience.
  • Employee Relations:
    • Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
    • Under the guidance of VP of People & Culture, investigate complaints and manage initial employee relations issues, including documentation, resolution recommendations, disciplinary actions, policy enforcement, and terminations.
    • Assist in resolving workplace issues and conflicts for both union and non-union staff in a timely and effective manner.
  • Benefits & Compensation:
    • Administer employee benefits programs and respond to related inquiries.
    • Collaborate with payroll to ensure accurate and timely compensation processing.
  • Compliance & Policy Management:
    • Ensure adherence to federal and provincial employment laws and regulations.
    • Maintain and update HR policies and employee handbooks as needed.
    • Drafting templates, documents and SOP’s.
  • HRIS & Record Keeping:
    • Manage and maintain employee records within the HRIS system.
    • Generate reports and analyze HR metrics to support decision-making processes.
  • Training & Development:
    • Identify training needs and coordinate professional development initiatives relating to all new hire processes.
    • Support performance management processes, including evaluations and feedback sessions.
  • Special Projects
    • Assists with special P&C projects, as directed by the VP-P&C.

Qualifications

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 4 years of HR experience, preferably in a generalist role.
  • Comprehensive knowledge of Canadian employment laws and HR best practices.
  • Proficiency in HRIS systems (ADP WFN) and Microsoft Office Suite (Specifically Excel).
  • Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
  • Demonstrated ability to handle confidential information with discretion.
  • CHRP designation is an asset.