Partnership & Premium Services Coordinator | Full-Time | Mobile Arena
Overview
We have an exciting opening for a Partnership & Premium Services Coordinator in Mobile, AL. The Partnership & Premium Services Coordinator will support and is an expert on all things related to corporate partners and premium client servicing. In collaboration with the Director of Partnerships & Premium Sales, the team member plays a key role in creating a great experience for current corporate partner and premium clients in addition to day-to-day responsibilities.
This role pays an hourly rate between $19.20-$24.05
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until July 17th, 2026.
Responsibilities
- Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners.
- Manages all partnership deliverables for accounts assigned (i.e. signage, print, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met.
- Accountable for retention as well as one-off and upsell opportunities for new and existing partnerships including contract amendments and extensions.
- Responsible for the implementation of branding and activations during event days including digital signage, in-game features and fan engagement activations as per event requirements.
- Reviews promotional concepts, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media. Oversees all these aspects internally and externally.
- Oversees the logistics of all partner hospitality and contractual events.
- Partner with department Manager to develop and execute exclusive events for current premium members.
- Build and maintain positive relationships with respective accounts and members in order to renew and extend premium seating contracts.
- Prospect and execute meetings with influential business leaders in the greater Mobile area.
- Serve as an additional point of contact for premium clients and liaison for the premium department.
- Fulfill member requests and questions, providing prompt and professional communication.
- Assist in managing member agreements and corresponding invoices, including providing updates to contracts, account information and invoices as needed.
- Support the Suite operation team in setup, suite walks, cold push and all other operational needs required for successful event day execution.
- Collaborate with marketing department on communications and activation needs for clients.
- All other duties as assigned.
Qualifications
- College degree (preferably in marketing or sports management) or equivalent work experience.
- Minimum of 1-2 years of experience in partnership activation or a related field, including sponsorship sales.
- Marketing and promotions planning background.
- Ability to effectively communicate both written and verbally.
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint, and Adobe Photoshop.
- Ability to work nights, weekends, and holidays.
- Strong personnel management, communication, time management, and organizational skills. Proven ability to multi-task and manage projects on strict deadlines.
- Excellent written and verbal skills. Proven ability to correctly use punctuation and grammar.
- Possess a high degree of discretion and professionalism.
- Professional image and demeanor.
- Strong ability to work well with co-workers and supervisors in a team environment.