Overview

Reporting to the Parking Events Manager, the Parking Supervisor will manage day-to-day event parking and transportation at the venue, Iowa State University. 

This role pays an hourly rate of $17.00

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching

This position will remain open until November 20, 2026.

Responsibilities

• Maintain core values while working on property.  
• Inspect parking lots several times throughout the day.   
• Ensure safe and efficient traffic patterns for all guests. 
• Assist manager with event day operations of parking lots and traffic flow.  
• Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.  
• Assist manager with enforcement of employee parking program. 
• Ensure event day checklists are followed & completed for the entirety of the event.  
• Ensure the campus is set up and lots are ready for the event.  
• Report traffic incidents in lots to the manager.  
• Perform traffic material/supply inventory along with our parking operations. 
• Perform inventory management. 
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns. 
• Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.  

Qualifications

• High school education or equivalent.    
• 2-3 years of previous experience in event operations or parking operations. Previous supervisory experience is preferred. 
• Strong customer service and communication skills.   
• Ability to work effectively as a team player.   
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.  
• Experience working in the customer service industry is a plus.   
• Must be able to legally operate vehicles.