Overview

The Parking Supervisor supports the Parking Manager in the daily operation of the parking garage and associated surface lots. This position provides frontline leadership and hands-on operational support to ensure safe, efficient, and customer-focused parking services during events and daily operations. The Parking Supervisor oversees parking staff, assists with traffic management, monitors parking equipment and systems, and helps coordinate event parking logistics.

This role pays an hourly rate of $21.00-$22.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 25, 2026.

Responsibilities

• Assist the Parking Manager with the daily operation of parking facilities and event parking activities.
• Supervise, direct, and support Parking Attendants, Traffic Control personnel, and other parking staff.
• Assist with staff training, scheduling, attendance monitoring, and performance oversight.
• Monitor parking operations during events to ensure safe and efficient vehicle movement.
• Implement traffic flow plans and adjust staffing and operations as needed during high-volume events.
• Provide excellent customer service and promptly resolve parking-related concerns and complaints.
• Monitor parking equipment, access systems, signage, and facility conditions; report maintenance and operational issues.
• Assist with oversight of parking credentials, permits, validations, and operational reporting.
• Ensure proper use of cashless payment systems and assist customers with payment-related issues.
• Support ADA compliance and maintain a safe environment for guests and employees.
• Maintain communication with event staff, security personnel, and other departments to support successful event operations.
• Assist with incident documentation and other administrative duties as assigned.
• Perform hands-on operational duties as needed to support parking activities.

Qualifications

• High school diploma or GED required.
• Minimum one (1) to three (3) years of parking, transportation, hospitality, event operations, or related experience.
• Previous supervisory or lead experience preferred.
• Strong customer service, communication, and organizational skills.
• Ability to work effectively in a fast-paced, event-driven environment.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Familiarity with parking systems and cashless payment technology preferred.
• Ability to work a flexible schedule, including evenings, nights, weekends, holidays, and extended hours during events.