Overview

A UBS Arena Parking Operations Supervisor will be responsible for event day supervision and management of part of our parking & transportation operations on event days. This individual will observe, report, and carry out event day procedures set forth by the Parking & Transportation Manager. The supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking and transportation operations to better assist the Manager & Director with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Manager of Parking & Transportation.

This role will pay an hourly wage of $27.75. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 5/31/2024

Responsibilities

• Maintain UBS Arena’s core values while working on property   
• Inspect garage and parking lots several times throughout day    
• Work closely with our third-party parking operator and pedestrian traffic control operator throughout events to ensure safe and efficient traffic patterns for all guests 
• Assist manager with event day operations of garage, parking lots, and traffic flow 
• Operate/Monitor IP Parking systems & Park Assist 
• Assist Manager with traffic management program and creating Traffic Command Center in SOC monitoring real-time parking data, Waze, NY 511, park assist, camera systems, and other parking and traffic systems 
• Assist Manager with enforcement of employee parking program 
• Ensure event day checklists are followed & completed for entirety of event  
• Ensure campus is set up and lots are ready for event  
• Report traffic incidents in lots to manager  
• Perform traffic material/supply inventory along with our parking operations 
• Perform inventory management 
• Assist Manager by gathering information to respond to guest inquires and investigate complaints/concerns 

• Assisting with the continuous evaluation and adjustment pedestrian and vehicle wayfinding signage program  

Qualifications

Experience Desired: 1-2 years

• Ability to work extended hours including mornings, nights, weekends, on-call status, and holidays, as necessary.
• Working knowledge of parking best practices.
• Ability to anticipate problems and implement immediate corrective action.
• Knowledge of safety regulations.
• Ability to lead, give clear and concise direction
• Communication, interpersonal, organizational, and problem-solving skills required.
• Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.
• Previous experience in event operations or parking operations is preferred, but not required  
• Must be able to legally operate vehicles