Overview

The Parking Manager will manage day-to-day event parking, transportation at Civic Centre Parkade in Tulsa, Oklahoma.

This role will pay an annual salary of $70,000-$80,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 26, 2025.

Responsibilities

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
• Hire, develop, train, and support team of in-house part-time parking supervisors.
• Ensure all parking systems are operational.
• Perform minor maintenance of all PARCS Systems (ticket jams in pay stations, repair barrier gates).
• Train designated staff on remote management of PARCS Systems.
• Inspect all parking systems/devices to ensure they are operational.
• Assist Director with creating new parking products, additional revenue streams, and reducing costs of the parking and transportation operation.
• Assist Director with working towards sustainability goals, including revenue, PARCS system, and operational audits.
• Assist with strategic planning, traffic management planning, and budgeting.
• Assist in monthly reporting efforts to the client.
• Review/analyze guest surveys and other performance measures to maximize operational performance.
• Collaborate with Business Intelligence team to analyze mode of transport data, parking data, etc.
• Manage rideshare operation, coordination, and relationship with partners.
• Work with transportation technology GPS wayfinding partners (Google, Waze, Apple Maps).
• Review shuttle driver daily documentation (sign-in sheets, trip logs, pre & post checklists).

Qualifications

• 4+ years of experience in parking/transportation management, event management preferred.
• Knowledge of parking revenue management systems.
• Knowledge of Microsoft Office Suite.
• Must be able to work flexible schedule including long hours, nights, weekends, and holidays.
• Must be comfortable working with the public and have strong interpersonal and communications skills.
• Valid driver license required.