Overview

The Parking Lot Attendant plays a critical role in maintaining the operational efficiency of CFG Bank Arena’s parking areas during events. This position is responsible for controlling vehicle access, verifying tour-approved credentials, monitoring pedestrian entry, and supporting overall operational requirements. Parking Lot Attendants serve as a key communication link with the command center and tour personnel to help ensure a safe and organized environment for the event production teams and staff.

This role pays an hourly rate of $22.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 9, 2026.

Responsibilities

• Provide exceptional customer service to all building occupants.
• Maintain situational awareness of all activity within assigned parking areas and report suspicious behavior immediately.
• Assist with traffic flow and pedestrian safety during ingress and egress periods.
• Possess a positive attitude and facilitate teamwork and respect among co-workers.
• Welcome building occupants, provide directions, and answer any questions that may arise.
• Be energetic and have a desire to help.
• Enforce building policies and event procedures.
• Assist and direct building occupants in a variety of situations, including emergencies.
• Resolve conflicts.
• Work quickly to safely expedite arena access.
• Stay organized.
• Other duties as assigned.
• Arrive at work in an appropriately furnished uniform.
• Refrain from cellphone use in public spaces while on post, and remain on post until dismissed or relieved.

Qualifications

• Previous experience in a customer service/security-based industry is preferred.
• Previous experience within sports, entertainment, or a related field is preferred.
• 70% event availability commitment. Event requirements are subject to change with notice.
• Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
• Demonstrated ability to follow instructions and work in a fast-paced environment.
• Ability to remain alert, professional, and composed during high-traffic events.
• Comfortable working outdoors in varying weather conditions.
• Proficiency with the use of Google Docs and Excel spreadsheets for scheduling purposes.
• Must have strong verbal and written communication skills.
• Ability to handle stressful situations.
• Ability to work extended periods with moderate to loud noises.
• Able to work in an environment with fluctuating temperatures that include hot and cold conditions—external and internal facility exposure.
• Demonstrate flexibility in adjusting personal schedules and extending hours to meet event staffing needs.
• Frequent bending, standing for long periods of time, and walking in the building.