Overview

The Parking Ambassador is generally responsible for the successful Iowa State University guest parking experience, including processing cashless transactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University. 

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching

This role pays an hourly rate of $15.00

This position will remain open until May 29, 2026.

Responsibilities

• Match guest parking pass and provide real-time guidance to parking location.
• Process cashless guest payments.  
• Direct vehicles on campus roadways and through parking lots and to parking stalls. 
• Conduct routine vehicle inventory counts before and during events.  
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.  
• May perform other duties to ensure productive parking operations including moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations. 
• Follow and comply with safety regulations and standards. 
• Provide basic parking lot upkeep, including sweeping and light litter removal.  
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction. 

Qualifications

• High school education or equivalent.   
• Must have one (1) year previous experience.  
• Basic arithmetic skills.  
• Core customer communication skills.   
• Ability to work effectively as a team player.   
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.  
• Experience working in the customer service industry is a plus.