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Overview
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 12, 2025.
Responsibilities
- Provide staff training for all employees and temporary workers.
- Ensure staff is working safely and are aware of proper safety guidelines.
- Lead/coordinate staff training and safety programs.
- Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
- Review and understand event documents to forecast staffing and equipment needs for all arena events.
- Oversee, monitor changeover and housekeeping crews, provide team support as required.
- Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
- Provide excellent customer service to internal and external clients to provide a positive employee climate.
- Assist the engineering department in maintenance and projects
Qualifications
- High school diploma or equivalent
- Two (2) or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
- An advanced degree in Facility Management or related field may be substituted for years of experience.
- Basic computer skills in a Windows format including typing, data entry and email.
- Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
- Ability to effectively lead a team and manage in a fast paced, high pressure environment
- Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
- Forklift certification or ability to acquire within 90 days of employment
- Possess superior interpersonal, communication, and leadership skills.
- Ability to communicate clearly and concisely in the English language, both orally and in writing
- Self-motivated and excellent organizational skills
- Possession of a valid Driver’s License preferred
- Ability to work independently and as part of a team
- Ability to work long hours including a varied schedule of days, nights, weekends and holidays
