Overview

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.

This role pays an hourly rate of $17.00-$20.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 13, 2026 

Responsibilities

• Assume supervisor responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces
• Provide staff training for all employees and temporary workers
• Ensure staff is working safely and are aware of proper safety guidelines
• Responsible for understanding, complying with, and execute parameters of Collective Bargaining Agreement
• Lead/coordinate staff training and safety programs
• Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion; work with Human Resources as required
• Assist or lead planning and coordinating and review of work plans for facility operations
• Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events
• Coordinate facility arrangements with concessionaires and AV
• Supervise and monitor changeover and housekeeping crews; provide team support as required
• Schedule appropriate changeover and housekeeping crews for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary
• Maintains departmental equipment; notify Operations Manager when repairs are needed
• Provide excellent customer service to internal and external clients to provide a positive employee climate

Qualifications

• 2-3 years’ experience in an operations position in an arena, convention center, or public assembly facility with knowledge of set up/housekeeping and event coordination, including supervisory responsibility.
• High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Self-motivated with excellent organizational skills.
• Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays, and an extended number of consecutive days.
• Strong communications skills.