Overview

The Operations/Setup Team Member is a part-time position that assists in all aspects of event execution and daily facility upkeep. This includes setting up event rentals, working with audiovisual equipment, assisting with maintenance projects, and other duties as assigned. Hours of work will vary and be driven by the event schedule.

This role will pay an hourly rate of $13.00 to $15.00. 

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until May 8, 2026.

Responsibilities

The job responsibilities listed here are not an all-inclusive list. Duties and responsibilities may change day to day depending on facility or event needs. Be ready to adapt to new tasks and learn new skills as necessary.

• Day-to-day organizing and maintenance of the convention center and its equipment.
• Setup and teardown of event equipment as designated by event documents.
• Some housekeeping duties before and after events as needed to prepare the space for the needed setup.
• Other tasks as assigned to ensure the cleanliness and success of the convention center and its events.
• Complete all tasks as assigned by all members of management in a timely manner.
• Responsible for understanding and complying with all operating procedures of the Waterloo Convention Center
• Assist with mentoring/training new employees on correct procedures as directed by management.
• Review and understand event documents to understand the needs of the event and its timeline.
• Communicate timely with supervisors and management regarding scheduling and availability. 
• Maintain departmental equipment, notifying the operations manager when repairs are necessary.
• Provide excellent customer service to internal and external clients to provide a positive employee climate.

Qualifications

The intellectual/social and physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Availability to work understanding scheduled hours will include days, nights, weekends, and holidays.
• Possession of a valid Driver’s License preferred.
• Reliable source of communication to be reached either by phone, email, or text.
• Multi-tasking and organizational skills that allow them to complete tasks in a quick and efficient manner as assigned in an at times fast-paced environment.
• Understand and accurately follow verbal, written, and/or diagrammed instructions as set forward by Managers and Supervisors.
• Communicate clearly and concisely in the English language, orally and/or in writing.
• Self-motivated to stay on task while working independently on assigned projects.
• Possess interpersonal, communication, and leadership skills for success within the team structure.
• Physically able to work long hours on your feet as well as being able to lift and move at least 50 lbs.
• Knowledge of OSHA standards/requirements preferred but not required.
• Certification or experience in the use and operation of Forklift and/or other heavy equipment is advantageous.