Overview

Under the general supervision of the Director of Operations, the Operations Manager supervises and coordinates the set-up, operations, janitorial, and event-specific equipment for Ryan Field. The Operations Manager will oversee all building changeovers, event setups, and post-event resets while providing highly responsible staff assistance. Responsible for hiring, training, and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required.

This role pays an annual salary of $85,000 - $95,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 2, 2026.

Responsibilities

• Assume management responsibility for all services and activities involved in the maintenance and operations of Ryan Field, including event set-up and tear-down, building changeovers, and oversight of janitorial services.
• Under the direction of the Director of Operations, select, train, schedule, motivate, and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; and oversee all part-time staff.
• Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects.
• Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period.
• Oversee the set-up of events; coordinate building set-up with Event Managers; coordinate facility arrangements with concessionaires and/or vendors; manage all event-specific equipment.
• Order supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
• Preform daily walkthroughs of the facility to ensure safety and cleanliness
• Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
• Ensure that the client needs are met in a professional and courteous manner.
• Coordinate with third-party vendors and contractors; schedule services; monitor the work of contractors
• Assist with department budget maintenance; track and monitor building supplies; track and monitor cleaning supplies.
• Assist with the maintenance of all building equipment.
• Responsible for Health & Safety compliance.
• Other duties and responsibilities as assigned.

Qualifications

• Minimum of Associates’ Degree is preferred; Bachelor’s Degree is highly preferred.
• 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center, or public assembly facility with knowledge of stadium setup and housekeeping.
• Demonstrated knowledge of management skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations.
• Ability to communicate clearly and concisely.
• Must be comfortable multi-tasking and working in a fast-paced environment.
• Familiarity of OSHA requirements.
• Strong interpersonal skills necessary, including excellent verbal and written communication skills.
• Possess valid forklift certification or have the willingness to acquire.
• Working knowledge and ability with AutoCAD, Excel, and other Microsoft products.
• Experience with budget preparation and control.
• Familiarity with terminology used in entertainment/convention/public assembly settings.
• Ability to work independently, exercising judgment and initiative.
• The ability to work effectively with people from a variety of culturally diverse backgrounds.
• The ability to perform physical tasks such as lifting and carrying heavy objects.
• Ability to work nights, weekends, and holidays as needed.
• Effectively work under pressure and meet tight deadlines in a fast-paced environment.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.