Overview

The Operations Manager reports to the Director of Operations and is responsible for managing all elements of facility operations including budgeting, purchasing, event changeovers, equipment maintenance, telecommunications, security, custodial, audio/visual, and safety. 

This role pays an annual salary of $47,000-$53,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 3, 2026.

Responsibilities

• Manage overall daily operations of the facilities.  
• Plan, direct, coordinate, and review the work plan for all event changeovers.
• Meet with staff to identify and resolve problems, assign work activities, projects and programs.
• Monitor work flows, review and evaluate work products, methods and procedures.
• Select, train, motivate and evaluate staff.
• Provide or coordinate staff training, work with employees to correct deficiencies, implement discipline and termination procedures.
• Manage labor hours for staff and temporary workers.
• Report labor allocations to Finance Department.
• Participate in the development and administration of the Operations budget; Monitor and approve expenditures.
• Forecast of additional funds needed for staffing, equipment, materials, and supplies.
• Implement adjustments as necessary.
• Manage and upkeep the facilities' custodial function.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. 
• Order supplies, materials, and tools as needed.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.

Qualifications

• Minimum of 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred.
• High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Strong interpersonal skills required; including excellent verbal and written communication skills.
• Self-motivated with excellent organizational skills.
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.