Overview

The Operations Coordinator supports the day-to-day operational functions of Chaifetz Arena, which hosts concerts, NCAA Division 1 basketball, and special events. Under the direction of the Senior Operations Manager, this role provides hands-on support in building conversions, housekeeping, and facility upkeep while ensuring a safe and efficient operation. This position plays a critical support role in our conversion and event setup, supporting overnight transitions between basketball games, concerts, and other arena events. This role helps ensure our facility is properly converted and ready for each event. In addition, daily focus will be on the arenas housekeeping operations. This position is ideal for individuals with a strong work ethic, flexibility for overnight hours, and an interest in behind-the-scenes event operations.

This role pays an hourly rate of $23.08-$25.48

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until May 22, 2026.

Responsibilities

Event Operations & Building Conversions

• Execute building conversions and overnight event changeovers.
• Guide staff and assist with setting up and tearing down basketball flooring, portable chairs, barricades, staging, tables, other furnishings and equipment
• Ensure facility readiness, cleanliness, and safety for all events and daily operations
• Coordinate with internal departments and external partners to support seamless event execution
• Performs operation of machinery, including forklifts, scissor lifts, scrubbing machines, pallet jacks and other light power-driven equipment.

Housekeeping & Facility Cleanliness

• Support the execution of the arena’s housekeeping program to maintain high standards of cleanliness and presentation.
• Assist in coordinating housekeeping staffing levels for events and non-event days.
• Guide staff and assist, when necessary, with pre/post event cleaning including, but not limited to, sweeping, mopping, trash removal, vacuuming, spot cleaning, washing, and carpet cleaning.
• Conduct routine facility inspections before, during, and after events to identify cleanliness, safety, or maintenance issues.
• Assist with tracking housekeeping supplies and equipment and reporting inventory needs.

Administrative & Department Support

• Assist Operations leadership with event preparation, checklists, and post-event follow-up.
• Liaison with contracted post-clean company to ensure fluid cleaning operations overnight.
• Communicate effectively with internal departments, event staff, and external partners.
• Perform other duties as assigned to support overall facility operations.

Physical Demands & Work Environment

• Work is performed in a fast-paced, event-driven environment.
• Requires frequent standing, walking, bending, and lifting.
• Irregular hours for extended periods of time
• Exposure to large crowds and loud noise

Safety & Compliance

• Ensure compliance with all safety regulations, building codes, and industry standards

Continuous Improvement

• Identify opportunities to improve operational efficiency, service levels, and facility presentation
• Support long-term facility planning and capital improvement initiatives

Qualifications

• Bachelor’s degree in Sports Management, Facility Management, or related field preferred. Associate’s degree, High School Diploma, and or G.E.D. will also be considered.
• Minimum 1–2 years of experience in arena, stadium, or large-venue operations
• Proven experience working with staff in a fast-paced, event-driven environment
• Strong knowledge of event operations
• Excellent communication, and organizational skills
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Strong problem-solving skills
• General familiarity with tools (screwdrivers, wrenches, drills)
• Must be organized with a strong attention to detail
• Work effectively under pressure and/or stringent schedule with producing accurate results
• Possess valid forklift certification or have the willingness to acquire
• Ability to work independently.
• Ability to maintain an effective working relationship with clients, employees, patrons and others