Overview

The Merchandise Seller assists guests in a friendly, courteous, and professional manner with purchasing Reading Royals team and show merchandise at games and events. 

This role will pay an hourly rate of $11.00-$11.50 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until November 28, 2025

Responsibilities

• Helps setup/tear down merchandise stand with other sellers
• Maintains accurate counts when selling merchandise and handling cash.
• Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.
• Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
• Team player; able to work well with a team of merchandise sellers in a fast-paced environment

Qualifications

EDUCATION AND WORK EXPERIENCE

• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training; or equivalent combination of education and experience
• Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other merchandise.

SKILLS AND ABILITIES

• Ability to count money, make change accurately
• Ability to run a credit card
• Ability to listen and follow instructions
• Ability to use an iPad & credit card swiper to track sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

• Ability to work with minimal supervision.
• Ability to work flexible hours; daytime, evening, weekends and holidays, as needed
• Must be able to speak, read and write English.
• Must have professional attitude and appearance.