Overview

The Merchandise Seller assists guests in a friendly, courteous, and professional manner with selling artist and show merchandise at concerts and events. Daytime availability preferred. 

This role will pay an hourly rate of $13.00 and is tip eligible

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until October 10, 2025.

Responsibilities

• Helps setup/tear down merchandise stand with other sellers.
• Maintains accurate counts when selling merchandise and handling cash.
• Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.
• Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
• Team player; able to work well with a team of merchandise sellers in a fast-paced environment.
• Ability to work outdoors during summer amphitheater season in hot weather.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND WORK EXPERIENCE

• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training; or equivalent combination of education and experience
  Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise. Specific vision abilities required by this position includes close vision. 

SKILLS AND ABILITIES

• Ability to count money, make change accurately
• Ability to run a credit card
• Ability to listen and follow instructions
• Ability to use an iPad & credit card swiper to track sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

• Ability to work with minimal supervision.
• Ability to work flexible hours; daytime, evening, weekends and holidays, as needed
• Must be able to speak, read and write English.
• Must have professional attitude and appearance.
• Daytime availability preferred.