Overview

The Manager, Parking and Mobility will manage the day-to-day event parking for two parking assets in downtown New Orleans.

This role pays a yearly salary of $80,000 to $90,000.

Benefits for FT roles: Benefits include health, dental, and vision insurance; a 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until July 31, 2026.

Responsibilities

• Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement. 
• Hire, develop, train, and support a team of part-time parking supervisors and ambassadors.  
• Inspect all parking systems/devices to ensure they are operational. 
• Assist Director with creating new parking products, additional revenue streams, and reducing costs of the parking and transportation operation. 
• Assist Director with working towards sustainability goals, including revenue, PARCS system, and operational audits. 
• Work on strategic planning, traffic management planning, and budgeting. 
• Review/analyze guest surveys and other performance measures to maximize operational performance. 
• Collaborate with Business Intelligence team to analyze mode of transport data, parking data, etc. 
• Manage rideshare operation, coordination, and relationship with partners. 
• Work with transportation technology GPS wayfinding partners (Google, Waze, Apple Maps). 

Qualifications

• 3-5+ years of experience in parking/transportation management, event management preferred. 
• Knowledge of parking revenue management systems. 
• Knowledge of Microsoft Office Suite. 
• Must be able to work a flexible schedule, including long hours, nights, weekends, and holidays. 
• Must be comfortable working with the public and have strong interpersonal and communications skills. 
• Valid driver license required.