Overview

The Maître D' serves as the face of the dining room, ensuring guests receive a warm welcome and exceptional service from arrival to departure. This position will assist in overseeing the front-of-house host team, manage reservations and seating arrangements, and coordinates closely with service and kitchen staff to maintain a smooth flow of operations and outstanding guest experience.

As one of the first points of contact with guests, the ideal candidate must exhibit enthusiasm, desire and all-round passion for hospitality excellence.

This role pays an hourly rate of $20.00-$25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 31, 2025.

Responsibilities

• Greet guests warmly and ensure a high level of hospitality from the first point of contact.
• Manage and coordinate reservations using reservation software (e.g.,Seven Rooms).
• Organize and supervise the seating plan, ensuring efficient table turnover while honoring guest preferences.
• Maintain communication with kitchen and wait staff to ensure prompt and seamless service.
• Train and supervise hosts/hostesses and sometimes front-of-house staff.
• Handle guest complaints and special requests promptly and professionally.
• Monitor dining room atmosphere and cleanliness, ensuring alignment with brand standards.
• Work collaboratively with the management team to implement service strategies and special events.
• Uphold compliance with all health, safety, and sanitation standards.

Qualifications

• 1-2 years of restaurant experience in high volume and fine dining restaurants.
• At least 1 year experience leading a front door team.
• Previous Maitre D experience desired.
• This is a part-time position requiring open availability, particularly for Thursday through Saturday shifts and event-based scheduling.
• Basic computer knowledge with the ability to communicate.