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Overview
Reporting to the Manager of Parking & Transportation, this position will perform the day-to-day valet parking for operations located at Indian Wells Tennis Gardens. The Lead Valet Parking Ambassador is responsible for the supervision of the valet parking ambassadors and the management of the operation. This person will serve as the lead on-site contact for the client.
This role will pay an hourly rate of $18.50-$19.00 and is tip eligible
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until November 28, 2025.
Responsibilities
Customer Service:
- Greet guests warmly and professionally upon arrival.
- Assist with opening vehicle doors, handling luggage, and directing guests as needed.
- Answer guest inquiries about the facility, nearby attractions, or services.
Parking and Retrieval of Vehicles:
- Safely and efficiently park and retrieve vehicles in designated areas.
- Ensure proper handling of keys and maintain accurate vehicle logs.
- Adhere to traffic and parking regulations at all times.
Safety and Security:
- Inspect vehicles for any damage before parking and report issues promptly.
- Handle guest property with care and maintain a high level of confidentiality.
- Follow safety protocols to prevent accidents or damage to vehicles.
Organization and Efficiency:
- Keep valet area clean, organized, and free of hazards.
- Manage parking lot capacity and maximize available space.
- Use valet management systems or ticketing software (if applicable).
Team Collaboration:
- Work closely with other attendants to ensure seamless guest experiences.
- Communicate effectively with supervisors about operational issues or guest concerns.
Qualifications
- Education: High school diploma or equivalent preferred.
- Experience: Previous experience in customer service, hospitality, or valet services is a plus in a supervisor role.
- Skills and Abilities:
- Excellent interpersonal and communication skills.
- Ability to drive both manual and automatic transmission vehicles.
- Strong organizational skills and attention to detail.
- Physically fit and able to run short distances repeatedly.
- Licenses/Certifications: Valid driver’s license with a clean driving record.
- Physical Demands: Frequent standing, walking, and running; lifting luggage up to 50 lbs.
- Conditions: Exposure to outdoor weather conditions and potential vehicle exhaust.
