Overview

Under the general supervision of the General Manager, the Lead Merchandise Supervisor is responsible for overseeing the team shops’ product management, inventory and product displays. Their duties will include all duties for a Retail Sales Associate (including tagging products, interacting with customers, scanning items for sale, guiding customer interactions on the floor and at the door as assigned) and additional responsibilities such as overseeing receiving new product, processing returns, opening the team shops, and directing the Retail Sales Associates to their respective roles.

Our ideal candidate is a detail-oriented and deadline-driven individual with experience supervising a small to medium-size retail store. This role also requires excellent communication and interpersonal skills, with a creative eye for presenting clothing, headwear, accessories and other game day fan gear.

The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation and independent decision-making skills are required.

In light of the seasonal and event-driven nature of our business, the position will run from now until the end of March, with ability to return when event season begins again next Winter.

This is a seasonal role from December 8, 2025 and will end on March 31, 2026.

This role pays an hourly rate of $26.00-$27.00

This position will remain open until March 31, 2026.

Responsibilities

• Oversee the planning and implementation of merchandising strategies to deliver volume and profit goals for the Spring Training season
• Create eye-catching store layouts that showcase the brand and aesthetic of the teams and company
• Coach and manage a team to set up, run day-to-day operations and break down the Team Stores on a seasonal basis
• Oversee the receiving of new products, pricing, ticketing, sizing and inventory
• Track inventory movement and systematically introduce promotions, sales, price changes, etc.
• Interpret sales reports and provide guidance on how to improve figures and customer engagement
• Lift and move merchandise, including receiving and restocking merchandise, as necessary
• Additional responsibilities as assigned by the General Manager

Qualifications

• A minimum of five years' experience in a supervisorial position
• A background in retail, marketing, and/or design is preferred
• Must be creative and detail-orientated
• Must be able to work and thrive in a high paced, high transaction and high energy environment
• Self-motivated, friendly, professional, responsible, and dependable
• Required to stand, crouch, kneel, lift and/or move up to 40 lbs., and climb ladders as needed
• Ability to work as a team player to accomplish store sales goals
• Exceptional interpersonal and communication skills. Ability to communicate effectively in a timely manner with retail personnel, management and guests
• Must be able to work flexible hours, including nights, weekends, and holidays