Overview

Under general direction from a Housekeeping/Setup Manager, Lead Housekeeping/Setup Workers direct and supervise Housekeeping/Setup Workers in the completion of various custodial, housekeeping and event setup activities.

This role pays an hourly rate of $20.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

Responsibilities

• Supervise housekeeping/setup personnel and temporary workers; provide or coordinate staff training and safety programs; work with housekeeping/setup workers and temporary workers to correct deficiencies; recommend discipline and termination actions
• Supervise and work along with staff in the set-up and tear down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant Building Code, Fire Code, Safety Guidelines, and ADA regulations
• Supervise and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste
• Perform various facility maintenance tasks as assigned
• Operate a wide variety of equipment including forklifts, high-lifts, floor scrubbers, and other vehicles as required
• Periodically conduct inventory of all equipment as assigned
• Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in an timely manner
• Maintain storage areas and equipment in designated areas in a neat and orderly manner
• Use hand tools or small powered equipment applicable to the work being performed
• Communicate clearly and concisely in the English language, both orally and in writing
• Perform other duties as required

Qualifications

Knowledge Of:

• Operational characteristics, services and activities of public assembly facility housekeeping and event setup operations
• Event presentation and event production needs
• Proper use and maintenance of hand and power tools related to job functions
• Principles of supervision and training
• Fire and public safety regulations
• Terminology used in entertainment and convention settings
• Customer Service practices
• Relevant federal, state, and local regulations

Ability To:

• Work effectively in a service-oriented environment subject to frequently changing priorities
• Work under high pressure in meeting urgent deadlines
• Identify job related challenges and make corrective recommendations to supervisor
• Work independently in the absence of supervision
• Provide work directions to and work alongside subordinates
• Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with staff, contractors and facility users
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days

Experience:

• Must be at least 18 years of age
• Minimum of one (1) year of experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility
• High school diploma or equivalent GED
• Possession of, or ability to obtain a current CPR certificate
• Possession of, or ability to obtain a Virginia driver’s license