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Oak View Group

Oak View Group

Lead Building Security | Full-Time | Palm Springs Convention Center

Oak View Group - Entry Level
Palm Springs · CA
Security · Facility/Venue Management · Event Operations/Management
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Overview

Under the direct supervision of the Safety & Security Manager for the Palm Springs Convention Center, the Lead Building Security will help to ensure a safe environment by providing building security at the venue. This position will be involved with monitoring cameras, security patrols, monitoring security and fire panels, shipping & receiving, and parking safety.

This role pays an hourly rate of $20.50 - $22.00 per hour.

Benefits for full-time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching and Paid Time off (vacation days, sick days and 11 holidays).

This position will remain open until October 23, 2026.

Responsibilities

  • Provide security for incident response and risk assessments.
  • Assist with policies and procedures for safety and security protocols at the venue.
  • Ensure all building security systems are operating as necessary during events and non-event days. Security systems include, but are not limited to, cameras and access control and physical security equipment (screening gateways, hand wands, etc.)
  • Serve as initial point of contact for client and employee security inquiries, concerns, and/or complaints during an event.
  • Work with the events department and offer guidance related to security policies and provide solutions for business-specific security issues.
  • Establish and maintain positive and collaborative relationships with customers, including local, state, and federal authorities.
  • Maintain the venue’s reputation for an excellent experience by balancing enforcement and rules and regulations with guest safety and enjoyment.
  • Maintain the proper image and generate positive public relations by resolving guest/client/tenant issues, concerns, and complaints pertaining to security during events.
  • Communicate with client security personnel and advance various tour needs in preparation for the event.
  • Work directly with emergency services personnel, law enforcement, and medical and first aid staff.
  • Assist in communications to local, state, and federal law enforcement agencies if relevant for the event.
  • Make real-time decisions and communicate with management, first responders, venue guests, employees, and clients in the facility in an emergency situation.
  • Respond to all medical situations in order to provide first aid and evaluate next levels of medical aid.
  • Work extended and/or irregular hours, including nights, weekends, and holidays, as needed.
  • Conduct routine vehicle patrols of the property using company-assigned security vehicles to monitor premises, identify safety and security concerns, and support a secure environment for guests, employees, and visitors.
  • Other duties and responsibilities as assigned.

Qualifications

  • 2-3 years of security experience preferred.
  • High school diploma or GED.
  • Adequate verbal and written communication skills
  • Flexible schedule: able to work AM shifts, weekends, and holidays as required.
  • Professional certification: Guard Card
  • Ability to obtain and maintain a valid State Driver’s License.
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