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Overview
The Lead Banquet Server plays a supervisory role by directing Banquet Servers in ensuring a pleasant experience for OVG guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service. This position will typically work within the Pasadena Convention Center and may oversee the banquet servers for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d'oeuvres, buffets or highly-coordinated multi-course meals in which each guest is served at the same time. The Lead Banquet Server will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions.
This role will pay an hourly rate of $24.00-$26.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until August 22, 2025.
Responsibilities
- Ensure that servers follow all OVG uniform and grooming standards.
- Provide instruction during pre-shift meetings.
- Ensure clear and complete understanding of event flow, needs and assignments.
- Ensure that servers follow established procedure for time and attendance and taking assigned meal breaks.
- Apply consistent focus on the customer and pay close attention to detail in the performance of all tasks.
- Participate in and foster positive team relations with front and back of house and management.
- Greet each guest who enters Banquets areas.
- Be courteous and professional in all interactions.
- Demonstrate OVG standards for guest service.
- Perform other related duties, tasks and responsibilities as required from time to time.
Qualifications
- High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English.
- Must meet state age requirements for handling alcoholic beverages.
