Oak View Group

Oak View Group

Internal Captain | Full-Time | Dr. Phillips Center for the Performing Arts

Oak View Group - Entry Level
Orlando · FL
Food/Beverage Management · Restaurant/Catering Management · Event Operations/Management
$21 - $23 / hour
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Overview

The Internal Captain coordinates and oversees the entirety of the internal functions to ensure proper execution and ensure client satisfaction.

 

This role will pay an hourly rate of $21.00-$23.00 and is tip eligible

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until October 3, 2025.

Responsibilities

  • Reviews assigned internal staff functions and menus prior to the scheduled event.
  • Conducts pre-event meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
  • Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
  • Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
  • Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
  • Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
  • Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
  • Regularly reviews banquet schedule for changes, calendar of events, and special events.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.

Qualifications

  • High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Must meet state age requirements for handling alcoholic beverages.