Overview

The In-Seat Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. The In-Seat server is responsible for serving guests in an assigned area with in-seat service. The employee is responsible to oversee their assigned event location(s) during events. This may include taking individual orders, retrieving food items from concession stands and serving customers, or keeping items stocked on buffets. Employees must provide excellent guest service and maintain excellent attendance. Availability to work an event schedule based on the GreenJackets season.  Shifts include days, nights, weekends, and holidays.

This role will pay an hourly rate of $9.00-$11.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

• Experience working in a fast-paced, high volume environment preferred
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.